Official SafeAuto Blog

What To Do After An Accident

a man crouching in front of his wrecked car
October 12, 2021

Car accidents can be scary and unpredictable. Although accidents aren’t something we want to think about, knowing what to do afterwards can help make a difficult situation easier.  

To be prepared, the Insurance Information Institute (III) has laid out a guide on how to handle the aftermath of an accident.  

Following an accident, immediately: 

  1. Pull over. If possible, pull your car over to a safe space, such as the shoulder of the road or a parking lot. If you think you may have been hit due to a carjacking, be extra careful when pulling over your vehicle. If your car is unsafe to drive, turn on your hazard lights and exit the vehicle.  
  1. Assess possible injuries. Check yourself and any passenger in the car for injuries. If anyone is hurt, call 911.  
  1. Call the police. No matter how intense the damage of the vehicle, in most states it is legally required to report the incident to the police. When filing a claim to the insurance company, they will most likely ask for the incident report.  
  1. Exchange information. While you are waiting for help to arrive, exchange contact information with the other driver. A list of information that’s most important to exchange is: 
  • Full name and contact information 
  • Insurance company and policy number 
  • Driver’s license and license plate number 
  • Type, color and model of vehicle 
  • Location of accident 

It is recommended to not discuss who is at fault for the accident. The adjuster reviewing your claim will decide who is at fault.  

  1. Document the accident. Take pictures of the car and take down the names of any officers or witnesses who were at the scene.  
  1. Take a Breath. Do not overwhelm yourself, accidents happen. If you are not injured and remain at the scene of the accident, you may be asked to write a statement about what occurred to provide to the police. Accidents happen quickly and you want to ensure you provide the authorities with all of the details. Stop and take a breath. Collect your thoughts. 
  1. Start the claims process. SafeAuto insurance is available 24/7. You can call 1-800-SAFEAUTO while at the scene of any accident to see what you need to do to start your claims process. To get insured with us visit  
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